We have refined our business over the years to specifically service the tertiary sector. Tertiary organisations aim for excellence in their student experience and research outcomes. In a small part, we aim to assist them through the services we provide. We leverage our knowledge of the tertiary sector, the ability of our team and our in-house systems. Combining this we can deliver a preventative, reactive and a proactive plumbing solution to universities and TAFEs. Our ultimate goal is to partner with our tertiary clients to help them deliver on their objectives.
Many tertiary organisations are interested in more than just a plumber who fixes issues. Reliable Plumbing’s approach goes well beyond the transactional nature of providing a specified service for a given price. We focus on the total cost of ownership of your hydraulic assets and work on efficiency improvements to drive this overall cost down. Our familiarity with the tertiary-education environment has allowed us to provide value for money by reducing reactive maintenance costs. Over the long run, we are able to, maintain and enhance the value of our client’s property portfolio.
We begin each new tertiary contract by understanding reactive, preventive and proactive maintenance services required. We take full advantage of our in house Asset Management System ensuring the breakdown and service history of every hydraulic asset is maintained and updated at the end of each service. The historical data collected enable Reliable Plumbing to form a tailor-made maintenance program designed to align with the whole of life Strategic Asset Management Plan for our clients.